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Introduction Mozy Backup is the brainchild of the Decho Corporation which is a completely owned subsidiary of the EMC2 Corporation, a fortune 500 company. Decho was founded in 2005. They currently own head-quarters in Seattle, Washington with additional offices in Pleasant Grove, Utah; London, England; Shanghai, China; Montreal, Canada; and Bangalore, India. Mozy currently has over one million customers and over 50,000 businesses, controlling a total of about 25 petabytes of data – that's 25k terabytes or 25 million gigabytes! Security Features MozyPro is a totally secure online backup provider. All traffic to and from the Mozy servers is encrypted with 128bit SSL encryption which is the accepted standard. Once on the servers your files are encrypted with either 448bit Blowfish technology or your own 256bit AES private key encryption. This is the best available security. As for data center security, the data centers deploy 24 hour on-site monitoring and security, state-of-the- art fire detection and suppression power distribution and seismic safeguards that can handle a 7.5 magnitude quake. Backup Features Mozy provides block level incremental online backups and can be setup to backup either on a schedule or continuously in the background. In our tests, it took under thirty minutes to backup 2Gb of data on a standard 8mbps DSL line uploading and downloading additional data. Also, because of the block level nature of Mozy's backup technology, open or locked files can be backed up easily. A progress indicator is available if you click on the icon in the system tray. When first setup Mozy Online Backup will backup all the current user's profile files including documents, music, videos, etc. However, it is a straight-forward task to add or remove folders and files to/from the backup profile. The Home editions do not accept backup of network drives although the Pro and Enterprise editions do. None of the packages provide backup of removable media. The non-home editions – MozyPro and MozyEnterprise – allow online backup solutions of Exchange server, SQL server and LDAP directories such as Active Directory and Lotus Notes. Restore Features File restore is by request on the web portal, the desktop program or by right-clicking in a folder and selecting restore. After a restore is requested, the program packages all the files requested into a compressed file and sends an email to you when the restore is ready for recovering. File versioning is available on all backed up media, so you can decide to restore an previous version of any file you have backed up. Files can be restored to their original location or to any location of your choosing. Control and Analysis Mozy Online Backup fits in with your needs by allowing you to check how much CPU and bandwidth are acquirable to the system. These can be easily oriented from the desktop application. Proxy servers are also supported and Mozy can be setup to use these via the desktop application. All activity that Mozy carries out is logged and can be examined either from the desktop application or via the web portal. Interface MozyPro provides a great deal of information and allows centralized configuration and logging which is ideal when managing backups on PCs and laptops that may not even be in the same location. Multiple accounts can be setup as well as multiple devices. A more restricted interface is provided with MozyHome. Device Support Currently MozyPro Online Backup only supports backup of MAC and PC clients. In addition MozyPro backs up MAC And PC servers. Limitations: - MozyHome cannot be applied commercially. - The basic free account is limited to 2Gb of storage though this can be increased by getting other people to enrole. For every extra signup you get a bonus of 250Mb added to your account. - There are no limits set on the size or type of individual files. - There are also no limits on the total amount of data backed up or restored. - Mozy free permits backup of 2 devices under 1 user account; MozyHome permits upto 5 devices but each additional device will cost $4.95 per month per device. - Both MozyPro and MozyEnterprise permit bottomless devices and users but there is a cost for each device. - File retention - the amount of time a file remains available for restore after it has been 'deleted' - is 30 days for all account types. File Sharing and Collaboration Mozy is not a file sharing or collaboration tool. It is a backup service. That being said, it does support sign-in, sign-out and multiple levels of security to an individual file level. Synchronization You can synchronize multiple devices. Web 2.0 Integration Mozy does not supply social networking integration. Customer Support Mozy's customer support is really good: They supply great user guides, full FAQs and a knowledge- base. There is also a blog and lots of testimonials and case studies on their website. Email support is available to all types of accounts, however, phone support is only free to MozyPro and MozyEnterprise users and live chat is not usable to free users. Learning curve MozyHome is really easy to use. You can go from signup to backup in less than 5 minutes and it really is a 'set it and forget it' system. MozyPro has a slightly steeper learning curve but this is fair since it provides lots more features. Summary If you are looking for a trustworthy, set-it-and-forget-it product that does not cost too much, can expand or decrease to match your needs and is a breeze to setup then Mozy Online Backup is your perfect solution. If you are trying to backup huge amounts of data that changes on a daily basis then there are different and cheaper solutions available.
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