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Company background - Since 2005, co-founders Aaron Levie and Dylan Smith in addition to their ever expanding team have entrenched Box.net as one of the most popular and reliable online services for storing and collaborating content from anywhere. Right now, over 2000000 individuals, small businesses, and Fortune 1000 companies from all over the world use Box.Net to simply unite with the information and people that matter most. Box.net is based in Palo Alto, California. Security Abilities - Box.Net provides 256bit encryption for data being transferred back and forth to it's storage servers. The Company host their servers at multiple high-grade data centers with current audits, 24 hour monitoring and recording surveillance, on-site security guards, mantraps, and exacting admittance controls. All power & environmental controls are in an N+1 redundant plan to ensure fault tolerance. Redundant power feeds, UPS devices, and onsite backup generators assure unbroken performance and strong infrastructure. Information is automatically backed up to a geographically distant site. This ensures that they always have duplicate copies of your files. Backup Options - Box.net is not a backup solution, notwithstanding, you can maintain five unique versions of files if you are using the Individual account or upto ten versions if you have the business account. Restore Abilities - Excepting the file versioning detailed above, there is no restore functionality. Control and Analysis - This is a web-based service with no software to install on the desktop, therefore CPU and bandwidth throttling don't apply. Logging and Reporting are accessible but exclusively in the Enterprise edition. Interface - The interface is really smooth and offers effortless uploading and sharing of files and folders via the web portal. The Business and Enterprise editions utilize an Admin Portal and the option to manage multiple accounts. Device Support - If your device can get to the net, then you can use Box.Net. Limitations - The Lite and Individual editions cannot be used for business. - The Lite edition has an single file size limit of 25 Megabytes while the rest of the editions have a 1Gb limit on - There is nonetheless, no limit on how much you can transfer. - File retention for deleted files is 30 days which is the industry standard. {File Sharing and Collaboration - On all editions, you can invite others to share via email and you can import your email contacts via comma-delimited files or directly if you have an Gmail, Yahoo or Hotmail Account. - Uploaded files can be managed in folders or directly in your home page. Once you have a folder you can: - Ask collaborators to share the contents of the folder. - Link|Attach|Connect} to the folder - Share the folder - Embed the folder in a website - Add comments and tags - Assign a statement for the folder - Monitor activity in this folder via email notifications - Set the accesslevel for the folder: - Private, Collaboration, or Global - If sharing globally, you can assign a Vanity name to the folder - One additional nifty attribute is the ability to set an date on the folder sharing. Synchronisation - There is no file or folder synchronisation. Web 2.0 Integration - This is where Box.net shines most bright! Box.net uses the OpenBox standard which means it is totally compatible with an ever expanding number of Web 2.0 applications. Everything from iPhone apps to Online Office apps suchas Zoho and EditGrid to eFaxing via eFax to managing CRM with SalesForce and all your favourite Social Networking sites. You can even include Google Analytics to your account so you can find out how people are accessing your files. Customer Support - Phone support is available but not on a toll-free number and only in business hours. - Email Support is accessable via a webform on the contact page. - Non-interactive support is good: There is a good FAQ section; a Knowledgebase; a forum and a blog. A demo and case studies are also provided. - A free trial is available for the Business edition. - We found the support staff to be friendly, well informed and willing to help in any way they could. Learning curve - Box.Net is really {easy|comfortable|effortless to use. You are up and running almost instantly. Once you have uploaded or created some content then you truly start to see how easy it is to use. Collaboration is really simple and it becomes a effortless to work online with others when you have a straight-forward, streamlined and clear environment to work in. Cost - Box.Net offers 4 packages as shown below: - Lite: free for individuals - Individual - $9.99 / month - Business - $15 / month - Enterprise - Price on application - Initial setup on all packages is free - There are no options for more storage. - There are no limits to the number of devices that can be used with the service Initial allowed storage amount - Lite: 1Gb - Individual: 5Gb - Business: 10Gb / user - Enterprise: infinite Conclusion - If you are hunting for an online backup solution then this is NOT the package for you. If you are looking for a very logical,easy to use and simple to manage internet collaboration product then you're in the right place. The functionality to creaet email notifications when something changes in one of your project folders is a particularly useful idea. Box.Net is the best online collaboration tool we have reviewed to date.
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